For many CFO's the frontline problem is invisible cost leakage: overtime triggered by reactive scheduling, payroll errors from disconnected timekeeping, and compliance penalties from missed meal breaks or shift differentials. Workday Frontline Agent closes these gaps by automating shift coverage via SMS — cutting the time managers spend finding replacements by 90% — which directly reduces unplanned overtime. Combined with AI-driven Labor Optimization that matches staffing to real demand forecasts; CFOs gain real-time visibility into labor spend across every site. The Lore Group hospitality chain eliminated $24K per month in overtime costs alone after consolidating 22 systems into Workday.